Each engagement is preceded by a Needs Assessment.
What is a Needs Assessment and why do we insist that one be done?
- Determine and align on expected results, timing and priorities.
- Define and gain multi-lateral buy-in on key actions, milestones and metrics.
- Align on key risks and contingent responses.
- Agree on project budget and management process.
- Work through organizational objections and communication process.
- COMMIT - “Skin in the game”, and investment in the program.
What is typically delivered as a Business Solution?
- Internal assessment and business case.
- “As-is” and “To-be” process definitions.
- Resource and support requirement with timing.
- Detailed implementation plan - “no magic.”
- Piloted and completed build projects.
- New metrics, key indicators and tracking mechanisms.
- Human resources reorganization, training, new accountabilities.
- Market and financial results that meet or exceed agreement and expectations.